In today’s digital age, choosing the right web hosting provider is crucial for your online success. This review takes an in-depth look at InMotion Hosting, a well-established player in the web hosting industry with over 20 years of experience and an A+ rating from the Better Business Bureau. We’ll explore their services, pricing, performance, and customer support to help you decide if they’re the right choice for your website needs.
InMotion Hosting Key Features and Pricing
InMotion Hosting offers a range of hosting solutions to suit various needs:
• Shared hosting plans starting at $2.29 per month
• Dedicated servers from $89.99 per month
• User-friendly tools like cPanel and BoldGrid
• Free SSL certificates for enhanced security
While not the cheapest option, InMotion offers competitive pricing for the features provided. Long-term commitments can save you up to 75% during special sales. However, watch out for extra fees, like $2.50 monthly for automatic backups and $15.99 per year for domain privacy.
InMotion offers a 90-day money-back guarantee for new customers on plans of 6 months or longer, which is more generous than many competitors.
InMotion Hosting
✔ Free WordPress Site Builder
✔ 24/7 U.S.-based Live Support
✔ Free Professional Email
InMotion Hosting Performance and Reliability
InMotion claims 99.99% uptime, but real-world tests show it’s not always perfect. In a one-week test, a website hosted on InMotion was down for over an hour and 12 minutes, with the longest downtime being 20 minutes during busy hours. This is significantly more than their promised downtime.
Server response times are generally good, with an average of 0.340 seconds, making InMotion faster than many other hosting companies. The “Largest Contentful Paint” happens in just 0.610 seconds, ranking InMotion fourth fastest among similar companies.
Loading speeds are pretty good, with most pages loading in about 1.2 to 1.5 seconds. However, some users report that server performance can degrade over time.
InMotion can handle up to 20 concurrent visitors per second, usually managing about 15 per second. This is good news if your site suddenly gets popular.
InMotion Hosting Server Locations and Speed
InMotion Hosting has two main server locations:
• Los Angeles, California
• Ashburn
• Amsterdam
These locations help websites load quickly for people in the U.S. and around the world.
InMotion Hosting User Experience and Tools
InMotion provides a user-friendly interface with tools like:
• cPanel for easy site management
• Softaculous for quick installation of popular programs like WordPress
• BoldGrid website builder with over 200 templates and drag-and-drop functionality
The control panel offers quick access to important tools, but new users might feel overwhelmed at first due to the numerous options available. The account panel has over 30 colorful icons, which can be a bit confusing initially.
WordPress installation can be completed in less than 2 minutes using Softaculous.
InMotion Hosting Customer Support
InMotion offers 24/7 support through:
• Live chat
• Phone
• Email
• Extensive knowledge base with over 5,000 articles
All support staff are based in the United States. For urgent issues, live chat is usually the quickest option. For non-urgent issues, response times average around 4 hours.
Customer experiences with support are mixed, with some praising quick problem resolution while others mention slow responses or unhelpful answers. InMotion has created a special Customer Loyalty team to improve user satisfaction.
InMotion Hosting Security Features
• Free SSL certificates
• DDoS protection
• Basic firewall
• Backup options (some at additional cost)
• 24/7 data center monitoring with backup power systems
InMotion provides a solid foundation for website security. However, advanced features like malware scanning and removal are not included in standard plans and may require additional purchases or third-party solutions.
InMotion Hosting Scalability and Growth
InMotion offers various plans to accommodate growing websites:
• Shared hosting for beginners
• VPS hosting starting at $14.99/month with 4GB RAM and 90GB SSD storage
• Dedicated hosting starting at $89.99/month for a whole server
• Special WordPress plans
Their WordPress hosting plans are particularly noteworthy, starting at $3.49 per month (WP Core plan) and suitable for sites with up to 20,000 monthly visitors. The WP Launch plan at $6.99 per month allows hosting unlimited websites and includes offsite backups.
For websites that need quick changes, InMotion’s cloud hosting allows immediate resource adjustments.
InMotion Hosting Additional Features
• Domain Registration: InMotion offers domain registration services, with some annual plans including a free domain. • Website Migration: They provide free transfer of up to 3 websites and 10 email accounts.
• Programming Support: InMotion supports various languages including PHP, Perl, Python, and Ruby, as well as MySQL and PostgreSQL databases. You can run multiple PHP versions and use custom scripts for web apps.
• Email: Each email account comes with 5GB of storage, with no bandwidth limitations. The Core plan allows up to 25 email accounts, while higher-level plans offer unlimited accounts.
InMotion Hosting Comparison with Competitors
Compared to major competitors like Bluehost and HostGator, InMotion Hosting stands out for its:
• Better performance in server response times
• More comprehensive customer support
• Stronger focus on scalability
However, it may be slightly more expensive than some budget-friendly alternatives.
InMotion Hosting User Experiences
InMotion Hosting has mixed reviews on Trustpilot, with a 3.9 out of 5 stars rating based on 1,500 reviews. 21% of reviews are one-star, with common issues including website downtime, long wait times for customer support, and generic responses to questions.
InMotion Hosting Pros and Cons
Pros:
• 90-day money-back guarantee
• Affordable plans starting at $2.29/month
• Unlimited websites on higher-tier plans
• Good performance and uptime (despite occasional issues)
• Comprehensive features and tools
Cons:
• Extra cost for domain privacy ($15.99/year)
• Mixed reviews on customer support
• Some long-time users report degrading service over time
InMotion Frequently Asked Questions
Does Inmotion Hosting Offer Domain Registration Services?
Yes, InMotion Hosting offers domain registration services. You can:
• Get a new website address (domain)
• Move your existing address to InMotion
• Sign up for hosting and get a free domain with some plans
It’s easy to register a domain with InMotion. Just follow their simple steps, and you’ll have your very own spot on the internet in no time!
Some annual shared hosting plans come with a free domain registration for certain web addresses. It’s like getting a free house number when you move into a new neighborhood!
Can I Migrate My Existing Website to Inmotion Hosting for Free?
Yes, you can move your website to InMotion Hosting for free. They offer a service that helps you move up to three websites and 10 email accounts without any extra cost. Here’s what you get:
• Free transfer of up to 3 websites
• Free transfer of up to 10 email accounts
• Help from a team of experts
Their team handles the technical aspects of the move, saving you time and ensuring your website continues to run smoothly.
Remember to:
• Check with InMotion Hosting for any specific requirements
• Make sure you have all your website files and information ready
• Ask questions if you’re unsure about any part of the process
What Programming Languages and Databases Does Inmotion Hosting Support?
InMotion Hosting supports a range of programming languages and databases:
Programming Languages:
• PHP
• Perl
• Python
• Ruby
Database Options:
• MySQL
• PostgreSQL
Additional Features:
• Run multiple PHP versions
• Use custom scripts for web apps
With these tools, you can build almost any kind of website, from a simple blog to a complex e-commerce site.
Are There Any Limitations on Bandwidth or Storage for Email Accounts?
Here’s what you need to know about email account features:
Bandwidth:
• There’s no limit on how much data you can transfer.
• You can send and receive as many emails as you want.
Storage:
• Each email account comes with 5GB of space.
• This is enough for thousands of emails and attachments.
Number of Accounts:
• On the Core plan, you can create up to 25 email accounts.
• Higher-level plans offer unlimited accounts.
Remember to check your storage regularly and delete unnecessary emails to free up space.
Does Inmotion Hosting Provide Malware Scanning and Removal Services?
InMotion Hosting’s security features include:
Basic Security:
• Included in standard plans
• Provides fundamental protection
Malware Scanning and Removal:
• Not built into standard plans
• Available as an add-on service
Your options for enhanced security:
- Upgrade your plan:
• Add Malware Protection for an extra fee
• Get more comprehensive security features - Use third-party security plugins:
• Many compatible options available
• Allows customization of your security setup
Remember: Regularly updating your software and using strong passwords are always good practices for keeping your site safe, regardless of which security option you choose.
InMotion Hosting Conclusion Review
InMotion Hosting offers a solid mix of features, performance, and support, making it a strong contender in the web hosting market. While it may not be the cheapest option, the value provided in terms of reliability and scalability makes it worth considering, especially for growing businesses and those prioritizing performance.
Is InMotion Hosting Right for You?
InMotion Hosting could be an excellent choice if you:
• Need reliable hosting with good uptime
• Value responsive customer support
• Are looking for scalable solutions as your site grows
• Don’t mind paying a bit more for quality service
However, if you’re on a tight budget or need specialized features not offered by InMotion, you might want to explore other options.
Remember, choosing the right hosting service is crucial for your website’s success. Consider your specific needs, budget, and long-term goals when making your decision. Compare different hosting plans, read user reviews, think about your website’s needs, and consider your budget before making a choice.
Ready to give InMotion Hosting a try? Visit their website to explore their plans and take advantage of their 90-day money-back guarantee. It’s a great way to test their services risk-free and see if they meet your hosting needs.
InMotion Hosting
✔ Free WordPress Site Builder
✔ 24/7 U.S.-based Live Support
✔ Free Professional Email
